Delivery & Returns

SHIPPING

ALL OF OUR PRODUCTS NOW SHIP FROM GREECE IN EUROPE (PART OF THE EUOPEAN UNION)

Shipping is calculated during checkout and is based on the weight of the order. 
A full view of the shipping cost is available before confirming your order and making payment. 
Standard shipping does not include tracking and is not registered.
Tracking and/or registered shipping can be added to any order during checkout.

The price of shipping is charged at cost. 
Timescales for delivery will be shown during checkout and are estimates based on the information provided by the postal service. Due to Covid, there may be delays in receiving your order, this is out of our control.

 

CANCELLATIONS, RETURNS & REFUNDS

You have the right to cancel your order anytime within 14 days of receiving your order. Simply contact us by email using our contact form. We will process a full refund straight away.

If you wish to cancel your order after it has been dispatched, a refund can only be given once the items have been returned to and received by us. All items being returned must be in unused and saleable condition. In this case only a refund of the purchase price will be given, refunds for shipping charges cannot be refunded.

Responsibility for the safe return of all items is the customers. Refunds cannot be given for items not received by us or in damaged condition.

These conditions do not apply to items received by the customer that have been damaged in transit or items not received. In these instances, a full refund will be given on return of the damaged items.
Items not received will be refunded after 45 days from the date of dispatch for European addresses and 60 days for all other addresses.